Testimonials about Terry Town RV
Excellent Customer ServiceWe came for a motor home, we stayed for the service ??
From the time I contacted Evan Shepard, through the closing the finance with Michael Vander Brink and the awesome service team (Gene, Tripp, and Dave) we felt that we are in great hands!
The amazing team were well informed, transparent, and provided tips and advice that helped us to choose the best motor home to fit our needs.
Nothing short of professional and dedicated service!
If you are in the market for a motor home – this is your place to buy it. Save time and money and give Evan a call! - Gil
Excellent Customer ServiceWe bought a used fifth wheel from them as is/no warranty and drove it an hour home. When we tried to unhitch it from our truck, we realized the landing gear was completely trashed. We could not unhook the fifth wheel from our truck. We called our salesman, Mike C. and explained our situation. He was very helpful and put a service tech on the phone to help diagnose the problem. Once it was realized that this was not an easy fix, he told us to bring the camper back to them and they would fix it no charge, and deliver it back to us when it was done. We dropped it off at 4 and got a phone call at 7 saying they found all the parts from other dealers across Grand Rapids and they would be able to deliver it the next day. We got home from work the next day, and our camper was completely set up in our driveway with brand new landing gear. Great customer service! - Lyndsey
Excellent Customer ServiceThis is our second camper we’ve purchased from Terry Town. Ryan is just so personable and knowledgeable. Always a big smile. Patrick was also amazing to work with, super friendly and answered all our questions. We never felt rushed. Ryan and Patrick are the best team we’ve ever had with sales. Our final inspection for our camper was with Steph. What a friendly, helpful and knowledgeable man. (Fun guy even with the downpour of rain that day). Thank you Terry Town
Ron and Jane Tyo - Ron
Excellent Customer ServiceMike Fleser is the ultimate salesman. He responds immediately to every question, no matter how minor. Dealership is great, overall a great experience. Great prices and attentive service Make sure to ask for Mike Fleser. - Joe
Excellent Customer ServiceI had a great experience purchasing my new Jay Flight RV. Ryan and the entire staff were very nice, knowledgeable and easy to deal with. Everybody knew there job. In less than an hour they did the walk through, completed all paperwork and hooked my truck to the RV and had us on our way. I would recommend TerryTown to anyone looking for a new RV. - John
Excellent Customer ServiceChad and the rest of the staff were super helpful and let my kids run wild while my wife and I shopped lol. Great pricing and zero pressure. Tons of inventory. I will definitely be coming back to purchase when our family settles on the floor plan we need. - Don
Excellent Customer ServiceSteve VanNoord was Amazing to work with. He was so helpful and answered all of our questions. We are so happy with our retro camper. It is perfect for our whole family. Thank you so so much - Sarah
Excellent Customer ServiceTerryTown is a very family and “newbie” friendly place to purchase an RV. our sales rep Ryan Pitcher and Steph who did our walk through were both great to work with. Everyone was very thorough and so very helpful. I highly recommend going to see them for your RV needs. - Rachell
Excellent Customer ServiceWhat a great experience from sales to financing. Ryan Pitcher did an awesome job narrowing down a few options for our growing family. Step Opdycke did an incredible job walking us through the ins and outs of our new RV during our closing day. I would highly recommend TerryTown RV for your next adventure. - Matt
Excellent Customer ServiceWe had a very pleasant experience at Terry Town RV. Steph explained all of the details of our new camper and Patrick was taking care all of our needs and questions as a salesman.
Service department took care of all of the little issues we found. We were given a good explanation of operations the hitch, jacks etc. Overall great Job to all…. - Dave
Excellent Customer ServiceRyan Madden was so wonderful to work with. He made sure we stayed in the budget I wanted, which was the most important to me after having bad experiences at other places. He found us a wonderful fifth wheel. We could not be happier. I would highly recommend Terry Town RV and Ryan! - Jennifer
Excellent Customer ServiceJust purchased our first camping trailer from TerryTown RV. Our sales person, Travis, was a pleasure to deal with. I’m sure we drove him crazy with the constant phone calls & text messages. We priced the Rockwood Mini-Lite #2104S throughout the state & neighboring states. Travis & TerryTown RV gave us the best price with more options than the competition. It was a hike from Chesterfield to Grand Rapids, but the time & travel was worth it. Everyone we met & dealt with was knowledgeable & friendly. I’d definitely recommend TerryTown RV to anyone wishing to purchase an RV or camping trailer. Just ask for Travis!! - Chuck
Excellent Customer ServiceFound a camper we were interested on the TerryTown RV website and contacted Mike Coron for more information. From the first phone call to driving away with our new camper we were very impressed with everyone we were in contact with. We drove from Minnesota to pick up our new camper. Long drive but worth it. Thank you to TerryTown (Mike, Jared, Jeremy, & Casey) for the wonderful buying experience. - Mary
Excellent Customer ServiceWe had a great experience yesterday at our RV orientation. Scott and Matt made this a very easy process. I have never pulled a big trailer before. Scott was extra patient and did a great job explaining all of the functionality of the trailer. Thanks gentleman! - Michael
Excellent Customer ServicePurchased and awesome coach that my wife and I love! Travis Ghent our salesman was amazing! Steph the gentleman that trained us about the unit was amazing as well. Recommend Terrytown highly - Phil
Excellent Customer ServiceI worked with Travis Ghent, salesman, and Jared from finance. Both were super responsive to my questions. They were efficient and considerate. - Kathy
Excellent Customer ServiceLast week we purchased a travel trailer from Terrytown! We worked with luke who was SUPER friendly and helped us find exactly what we were looking for. Luke made the process super easy and was great at communicating with us through the process. No need to shop anywhere else! Excited to try out our new surveyor next week! - Ajla
Excellent Customer ServiceA turkey shattered our windshield in Tennessee. After 4 hours of calls and call backs Good Sam, Progressive, and Safelite could not help us locate a mobile windshield provider that serviced Super C’s or there was a 2 week back order due to shortages. We were 14 hours from home on the side of I-65 In desperation I called Tripp Mueller to see if he had any ideas. He searched and found us a provider in Nashville. Our windshield was repaired the next morning. Saved our vacation?? - Scott
Excellent Customer ServiceAWESOME place to buy an RV. I truly can’t say enough about how friendly the staff is. They listened and answered ALL of my questions. My salesmen Rees and Jordan absolutely knocked it out of the park! A big thank you to both of them - Tony
Excellent Customer ServiceThank you for the five-star review, Joe! We’re always happy to hear appreciation from our customers. We look forward to seeing you again soon at TerryTown RV. - Joe
Excellent Customer ServiceGreg Heath is a great salesperson. He arranged delivery for us in a very timely manner in spite of the high amount of traffic they have at their dealership. Caleb was terrific helping us get the trailer ready to roll off their lot. We bought an inTech Sol Horizon travel trailer. After two weeks and 1950 miles on the road (starting 2 days after pickup), I can say that this trailer has exceeded all my expectations. I highly recommend Greg, Terrytown, and inTech. Terrytown: Greg and Caleb deserve raises! - Bruce
Excellent Customer ServiceHonest. We have bought two travel trailers from them over the years. They have a very good service and parts department. I would buy from Terrytown again. Currently happy with what we have. - Richard
Excellent Customer ServiceJordan did a great job narrowing down the options and helping us find exactly what we wanted. The entire staff we worked with (Kim, Mike, Caleb, ect…) all did a fantastic job. We are so excited for our 1st trip. - Christy
Excellent Customer ServiceAfter days of searching for a answer to a problem with a Rockwood Roo we bought ( even contacted where we got it ) with no solution to the problem. I talked to service at Terry Town. They told me what to do, and problem fixed. I’ll always go back. Thanks to them. Awesome - Wayne
Excellent Customer ServiceI’m so very impressed with the service department and will .My 2016 keystone bullet had the soft floor issues with the help of wil and the rest of the service department and keystone .my camper was repaired and returned to us with some little repairs. That was handled with the utmost respect. How I’m off to make new memories .thanks again to the staff at Terrytown for everything - Tim
Excellent Customer ServiceHighly Recommend Mh2go! From start to finish, these guys are pros that really care! We got a great price on a new motorhome, working with Mike Fleser. Mike was and continues to always be available to us, always answers his cell phone and tries to help whatever our questions were. We wanted some custom extras like solar and an inverter and tire pressure monitoring system. Mike made all that super easy and affordable! That experience continued to the service department where we dealt with Dave for our walkthrough and both Tripp and Gene in service. These guys really care about making you happy, not just before but after the sale. I never met such a great group of likable people that are professional and take the time to address your questions or issues. I can see why people come from near and far to buy from them. They will take care of you after the sale to make sure you are 100% happy! - Karen
Excellent Customer ServiceEvan has gone above and beyond since day one!!! I would highly recommend Motorhomes 2 GO!!! - Jacob
Excellent Customer ServiceEvan S. was a pleasure to do business with, from the very first conversation to the very end when we were leaving the parking lot! Everything we discussed happened and when we got there we were treated like family. I would recommend this dealership and the whole crew to anyone who wants a great deal with great service from A to Z!!! We came all the way from upstate New York to purchase an RV from this dealership and I would do it again! - Tasse
Excellent Customer ServiceReally great people to work with. Very knowledgeable sales staff. They have a huge selection of motorhomes in stock Plus, they have an indoor showroom. I would highly recommend this dealer if you are looking for any type of motorhome. - Bob
Excellent Customer ServiceBob was very accommodating and helpful. He took the time to go over a few units with us and explain each one. - Lisa
Excellent Customer ServiceFound the perfect used Class B motorhome, great price, and the put the deal together over the weekend so we made our planned trip Tuesday morning. - Mark
Excellent Customer ServiceTony was great to work with all the paperwork to purchase was already prepared when we got there very easy smooth transaction. - Kevin
Excellent Customer ServiceJust got back from trading in my 2013 Entegra and picking up my new 2019 Entegra. The whole transaction was handled over the phone so I was a little concerned about what I was going to find when I got there.
What a great place to do business. Bob even lent me his car so I could get some lunch! They went over the entire motorhome from outside to inside and made sure I knew how to operate every system. The service department staff were friendly and very knowledgeable about my new Entegra. Just can’t say enough great things about the process. If you’re looking for a new or used motorhome I don’t think you could find a better place.
Thanks again for all your help and service! - Maury
Excellent Customer ServiceVery friendly staff, very accommodating and yes, pets are welcome! Beautiful used and new RV’s. - Elizabeth
Excellent Customer ServiceMHS2GO are the best. Start to finish, my salesman, Mike Fleser went above and beyond From the start he replied immediately to all my questions without delay. I highly recommend you ask for him when you buy from this dealership. - Joe
Excellent Customer ServiceHighly Recommend Mh2go! From start to finish, these guys are pros that really care! We got a great price on a new motorhome, working with Mike Fleser. Mike was and continues to always be available to us, always answers his cell phone and tries to help whatever our questions were. We wanted some custom extras like solar and an inverter and tire pressure monitoring system. Mike made all that super easy and affordable! That experience continued to the service department where we dealt with Dave for our walkthrough and both Tripp and Gene in service. These guys really care about making you happy, not just before but after the sale. I never met such a great group of likable people that are professional and take the time to address your questions or issues. I can see why people come from near and far to buy from them. They will take care of you after the sale to make sure you are 100% happy! - Roy